Terms Of Use

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • Welcome to RICKETYRACK.com. Please review the following basic rules governing your use of and purchase of products from this site. Throughout the site, the terms "we", "us" and "our" refer to Rickety Rack. Rickety Rack offers this Web site, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of this site constitutes your agreement to these Terms of Use.
    By registering at and in consideration of your use of the site you agree to provide true, accurate, current and complete information about yourself. Some features on this site require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify us immediately. We may assume that any communications we receive under your password have been made by you unless we receive notice otherwise.
    All content on this site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by Rickety Rack, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Any other use of content on the site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the site, or use of the site for purposes competitive to Rickety Rack, is expressly prohibited. Rickety Rack reserves the right to refuse or cancel any person's registration for this site, remove any person from this site or prohibit any person from using this site for any reason whatsoever. Rickety Rack, or its licensors or content providers, retain full and complete title to the material provided on the site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in Rickety Rack's sole discretion. Rickety Rack neither warrants nor represents that your use of materials on this site will not infringe rights of third parties not affiliated with Rickety Rack.
    Trademarks, logos and service marks displayed on this site are registered and unregistered trademarks of Rickety Rack. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission, except as otherwise described herein. Rickety Rack reserves all rights not expressly granted in and to the site and its content. This site and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States and other countries.
    We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation. The prices displayed on the site are quoted in U.S. dollars and are intended to be valid and effective only in the United States. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will credit your account.
    You may not use contact information provided on the site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the site or to surreptitiously intercept any system, data or personal information from the site. You agree not to interrupt or attempt to interrupt the operation of the site in any way. Rickety Rack reserves the right, in its sole discretion, to limit or terminate your access to or use of the site at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination.


  • Privacy Policy
  • We strongly believe in the preservation of your privacy. Information you provide to Rickety Rack during the ordering process is never shared, sold or rented to others for solicitations of any kind. Orders placed on our site are encrypted using SSL technology (the industry-standard authentication and encryption technology) to ensure your transactions are protected. You can check the security of your connection by looking at the URL line of your browser. When accessing any secure portion of this site - such as the payment or registration page - the first characters of the site address change from "http" to "https." With SSL implemented on both client and server, information transmitted over the internet remains unaltered and secure.


  • Shipping & Delivery
    • Orders always begin processing the same day they are placed, excluding Sundays and holidays, and usually ship within two business days pending availability and credit card verification. You will be contacted if the merchandise you have selected is not currently in stock or if additional information is required for credit verification.
    • Domestic orders ship through USPS using First Class, Priority, and Express Mail services.
    • Shipping rates are quoted at checkout and are based on weight and location as determined through USPS.com. 
    • Delivery for First Class parcels typically takes 3-6 working days depending on location.
    • Rickety Rack proudly ships to APO/FPO, PO boxes, and all U.S. territories.
    • All domestic customers receive free standard shipping on orders over $75.


  • International
    • International orders ship through USPS using First Class, Priority, and Express Mail services.
    • Shipping rates are quoted at checkout and are based on weight and location as determined through USPS.com. 
    • Delivery for First Class International parcels typically takes 10-14 working days depending on location. Priority and Express options are available for faster delivery.
    • All international customers receive free standard shipping on orders over $150.


  • Return Policy
  • We want you to love and be fully satisfied with your purchase! If for any reason you are not completely happy, Rickety Rack offers quick exchanges or store credit on items returned within 30 days of purchase. Simply ship unwanted merchandise to our returns department (address on invoice) and we will email you an online credit code within 48 hours of receiving your return. Items returned must be unwashed, unworn, and unaltered. Your online credit will be valid 180 days from the date of issue. You also have the option of converting online credit into a Rickety Rack gift card which we can send to any recipient on your behalf. Current promo codes cannot be combined with store credit, and store credit cannot be used to purchase items in our Pre-Order category. By purchasing on our site, you agree to and accept this return policy.